High-impact emails

“Once again I enjoyed Cathy’s enthusiasm and commitment to the topic and the amount of preparation she puts in with hand-outs, for example. I also think her task-based approach works really well as it forces you to put her advice into practice and I think that’s a great learning tool.”

“Today I had to draft an email to a client about a project proposal. I had felt that this type of drafting comes easily to me, and so I thought to just experiment with Cathy’s suggested method for this simple email. I’m pleased to say that the partner didn’t have a single comment! Usually he’d find something to edit, however minor.”

“Your session has most definitely improved my emails (at least, I think so). I avoid the passive voice; I check my vocab for simplicity – wonderful!”